Richards of Aberdeen Ltd: Profit Improvement Plan and S.I. Associates operational review reports At the front of the file is: Richards of Aberdeen Limited Profit Improvement Plan (1996), March 1997 review, and calculations relating to various options. The file is then divided into sections: 1. Richards of Aberdeen Limited Profit Improvement Plan (1996); 2. Correspondence with B. Riding (consultant used to establish operating standards and calculate manning requirements); 3. and 4. S.I. Associates proposal for consultancy and training assistance in organisational performance improvement; 5. Richards of Aberdeen Profit Improvement Plan May 1997; 6. S.I. Associates Process Analysis draft report; 7. S.I. Associates Kingsmead Carpets and Richards of Aberdeen Senior Team Joint Workshop; 8. S.I. Associates Process Analysis and Measurement report; 9. S.I. Associates first draft Process Analysis Feedback; 10. S.I. Associates Summary of Opportunities report; 11. S.I. Associates Summary report; 12. S.I. Associates 'Developing World Class Systems - Cost of Quality' report; and 13. Report on visit to Grampian Enterprise Limited and presentation on Richards' Profit Improvement Plan (May 1997). 1996 - 1997